Privacy Policy

ARTICLE 1 – COLLECTION OF PERSONAL DATA

When you make a purchase from our store, we collect the personal data you provide as part of the buying and selling process, such as your name, address and email address.

When you visit our website, we also automatically receive your computer’s IP address in order to obtain information about the browser and operating system you use.

Email Marketing (if applicable)

With your consent, we may send you emails about our store, new products and other updates.

SMS Marketing (if applicable)

By providing your telephone number during checkout, you agree to receive SMS messages relating to delivery tracking, abandoned baskets and promotional offers.

You will receive no more than four messages per month.

You can unsubscribe at any time by replying STOP to any of our messages.

ARTICLE 2 – CONSENT

How do we obtain your consent?

When you provide us with your personal data to complete a transaction, verify your payment method, place an order, arrange a delivery or request a return, we consider that you consent to our collection and use of that data solely for those purposes.

If we wish to use your data for other purposes, such as marketing, we will ask for your express consent or give you the opportunity to opt out.

How can you withdraw your consent?

You may withdraw your consent at any time by contacting us at:

contact@glowalie.com

ARTICLE 3 – DISCLOSURE

We may disclose your personal data if required to do so by law or if you breach our Terms and Conditions.

ARTICLE 4 – SHOPIFY

Our store is hosted by Shopify Inc.

Shopify provides us with the e-commerce platform that enables us to sell our products and services.

Your data is stored through Shopify’s data storage systems, databases and general application. Shopify stores your data on secure servers protected by firewalls.

Payments

If you use a direct payment gateway, Shopify stores your credit card details in encrypted form in accordance with the PCI-DSS standard.

Payment information is retained only for as long as necessary to complete the transaction and is then deleted.

All direct payment providers comply with PCI-DSS, which is managed by Visa, Mastercard, American Express and Discover.

For further information, please refer to Shopify’s Privacy Policy and Terms of Service.

ARTICLE 5 – THIRD-PARTY SERVICE PROVIDERS

In general, our third-party service providers collect, use and disclose your personal data only to the extent necessary to provide the services required.

However, certain providers, such as payment processors, have their own privacy policies regarding the data we are required to provide to them.

We recommend that you read these policies carefully to understand how your data is handled.

Some providers may be located, or have facilities, in countries other than your own. As a result, your data may be subject to the laws of those jurisdictions.

Once you leave our website or are redirected to a third-party website or application, this Privacy Policy and our Terms and Conditions will no longer apply.

External Links

Our website may contain links to external websites. We are not responsible for their privacy practices and recommend that you review their respective privacy policies.

ARTICLE 6 – SECURITY

We take appropriate security measures and follow industry best practices to protect your personal data against loss, misuse, unauthorised access, disclosure, alteration or destruction.

When you enter your payment card details, this information is protected using SSL technology and AES-256 encryption.

Although no method of transmission or storage can guarantee absolute security, we comply with all PCI-DSS requirements and follow additional recognised security standards.

Cookies

We use, among others, the following cookies:

_session_id: unique session identifier.
_shopify_visit: records the number of visits.
_shopify_uniq: counts visits by an individual customer.
cart: stores information relating to your shopping basket.
_secure_session_id: secure session identifier.
storefront_digest: verifies access to password-protected stores.

ARTICLE 7 – MINIMUM AGE

By using this website, you confirm that you have reached the age of majority in your country of residence or that you have obtained the necessary consent to allow any minors under your responsibility to use this website.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this Privacy Policy at any time.

Any changes will take effect immediately upon being published on the website.

If our business is acquired by or merged with another company, your data may be transferred to the new owners so that we can continue to sell our products and services.

Questions and Contact Information

Glowalie is operated by M-AGENCY LLC, a limited liability company registered in Wyoming, United States.

If you wish to access, correct, amend or delete your personal data, make a complaint or request further information, please contact us at: